As schools remain open, we will do our utmost to continue offering our high service levels for you, within Government regulations.
As of Thursday morning (5th November), whilst customers may not come in the store to buy, we are happy to be able to take orders via Click and Collect and Phone and Collect for collection from our Hersham store. Normal hours currently apply. We are, of course, continuing to offer Courier to Home service.
For Click and Collect- please order online, an email will confirm when it is available for store collection.
For Phone and Collect- please call the store on 01932 223075- we are happy to advise on sizing, take phone orders and our Customer Management System will be accessible to enable us to view your history.
NB- Customers are not allowed in store. Please come to the main store entrance to collect your order
Whilst no returns or exchanges can be accepted in store during lockdown, we are happy to accept them via post to our warehouse (see Returns at base of home page). We have also extended exchanges and returns to two months from dates of purchase.
Due to the Coronavirus situation and subsequent stock availability, we are currently working to a dispatch time of 2-3 working days for online orders. For personalised goods, please allow up to 2 weeks.