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Home Delivery

We will endeavour to deliver all personalised goods within 2 weeks of confirmation of order, although we will do our utmost to deliver earlier. 'In- stock', non-personalised items are normally sent within 72 hours.

Shipping: Once your order is Completed, it will be shipped via Courier. You will be offered a one hour delivery slot which you can amend and you will be notified by text or email. Please note that Courier is based on the date that your order is Completed as opposed to the date it is placed.

Shipping Costs are

DPD/Courier orders up to value of £250 are charged at - £7.95
Order of value £250 and above will be shipped free of charge
Labels are sent free of charge.

Courier is Week day only - when ALL products are ready for dispatch

Click and Collect

Click & Collect from AlleyCatz Hersham. Please see your Order Update email for information as to when it will be available in store. If you wish to come to the store to collect- you will be notified by email or phone when your order is ready for collection.

Orders over £20 delivery FREE, under £20 there is a £2.00 surcharge

Direct to School Delivery 

We offer Direct to School Delivery to a number of our Schools.

Orders over £20 delivery FREE, under £20 there is a £2.00 surcharge.

Please check the list on our Direct to School Delivery page to see if your School participates.

We only ship to UK addresses

We are unable to ship items outside the UK, due to the increased complexity and costs of doing so - however don't forget we allow shipping to schools and store collection.


Direct to School Delivery over £20

See Available Schools


Returns Within 28 Days

See refund & returns policy


Collect from our Hersham Store

Collect & Delivery Information